Is the power on your entire street or in your neighborhood down? And is there a 3-phase engine, such as an elevator, that is also not working? Then there is probably a network problem. For instance, there could be a cable down.
Please call us on 1576, so we can send a team to investigate and repair. We fix more than 95% of all disruptions on the same day. In case of large disruptions, we quickly become aware of those faults and work hard to resolve the issue quickly. Whenever you call us, please have your installation number ready so we can serve you better. You can find this on your electricity bill.